Privacy Policy

1. Who We Are

im.care is an AI-powered healthcare technology platform. We provide online appointment scheduling, electronic health records, and clinic management services.

2. Information We Collect

• Name, date of birth, address, phone, email
• Insurance: member ID, group number, insurer
• Medical: diagnoses, symptoms, treatment notes
• Billing: CPT codes, insurance claims
• Appointment history

3. How We Use Your Information

• Treatment: Sharing information with your provider
• Payment: Submitting insurance claims
• Operations: Improving our platform

4. How We Protect Your Information

• PHI stored in HIPAA-compliant AWS database with AES-256 encryption
• All transmissions encrypted via SSL/TLS
• AWS Business Associate Agreement signed
• Access restricted to authorized personnel
• Audit logs maintained for all PHI access

5. Your Rights

• Right to access your PHI
• Right to amend inaccurate records
• Right to request restrictions
• Right to file a complaint

6. Contact